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Privacy Policy

Pixymint ("we," "us," or "our") operates the website pixymint.odoo.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you browse our Site or place an order, we may collect:

  • Contact details: name, email address, phone number, shipping address
  • Order information: items purchased, order value, payment status
  • Payment information: processed securely by our payment gateway, we do not store your full card, UPI, or bank details on our servers
  • Account information: if you create an account, your login email and order history
  • Browsing information: pages visited, items added to cart or wishlist, and general usage data collected through cookies

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your order status, shipping, or support requests
  • Respond to enquiries sent via our contact form or Instagram (@pixy.mint)
  • Improve our Site, products, and customer experience
  • Send promotional updates or offers, where you have opted in (you can unsubscribe at any time)
  • Prevent fraud and maintain the security of our Site

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Payment processors, to complete transactions securely
  • Shipping and courier partners, to deliver your order
  • Odoo, our website and e-commerce platform provider, which hosts our Site and stores order data on our behalf
  • Legal authorities, if required by law or to protect our rights

4. Cookies

Our Site uses cookies to keep your cart and wishlist working correctly, remember your preferences, and understand how visitors use the Site. You can disable cookies through your browser settings, though some features of the Site (such as the shopping cart) may not work properly without them.

5. Data Security

We take reasonable measures to protect your personal information, including secure checkout and encrypted payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your order and account information for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to our legal and order-record obligations
  • Opt out of promotional communications at any time

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Site may contain links to third-party sites, including our Instagram page. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

  • Instagram: @pixy.mint
  • Email: hannafaazi@gmail.com
  • Location: Kerala, India

This policy is provided as a general template and does not constitute legal advice. If Pixymint processes international orders (e.g. from the EU or UK) or handles sensitive personal data, consider having this reviewed by a lawyer familiar with applicable data protection laws (e.g. India's DPDP Act 2023, GDPR, etc.).